Our estimated delivery time is 5-7 business days from the date of order confirmation. Orders are processed Monday through Friday, excluding holidays. Once shipped, you will receive an email with the tracking number to monitor your package.

Once shipped, you will receive an email with the tracking number. You can use it to monitor the status of your shipment on the courier's website.

In case of need for return due to non-conformity of the product or obvious printing errors, the shipping costs for the return are at the buyer's expense. Please contact our customer service at the email address shop@gibimerch.it to start the return procedure.

To place an order, navigate to the site, add the desired products to the cart and follow the instructions for checkout.

If you receive a damaged or defective product, please contact our customer service at shop@gibimerch.it or by phone at +393514254960. with photos of the product and your order number to arrange a replacement or refund.

Promo codes must be used at the time of purchase. We cannot apply retroactive discounts on completed orders.

Orders may be cancelled for a variety of reasons, including product availability issues or payment errors. You will be notified by email if your order is cancelled.

Consult our size guide available on the product page to choose the size that best suits you. If you have any doubts, our customer service is at your disposal for advice.

We try to use sustainable materials where possible. Check product descriptions for specific information on materials and manufacturing practices.

If you encounter a problem with a product, such as defects or errors, contact our customer service at shop@gibimerch.it or by phone at +393514254960. with details and photos of the problem. We will be happy to help you resolve the situation.